Privacy Statement

Introduction

Vector Maths and Science (hereinafter referred to “Vector Maths and Science” or “the Company”) has created this Privacy Policy, in order to demonstrate our Company’s commitment to protecting your personal information.

This privacy notice (together with our Terms of Use and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.vectormsint.com (our ‘Website’) you are accepting and consenting to the practices described in this policy.

Our website provides external links to other websites, applications, and social media platforms, which we believe may be of interest to you. They do not operate under this Privacy Policy, and we cannot influence how they collect and use personal information. Therefore, we recommend that you read their Privacy Policies before providing any information to them.

Site Coordinator / Data Controller

Vector Maths and Science is the exclusive Site Coordinator and controller of the personal data we collect through this Website. If you have any question about this Privacy Policy, including any requests to exercise your legal rights, please contact our Company at the following contact details.

Contact details

Full name of legal entity: Vector M & S Publishing Ltd.

Postal address: 56 Deligiorgi, St., 175 46 Alimos, Athens, Greece

Email address: privacy@vectormsint.com

Categories of Personal Data we collect

Personal Data means any information relating to you, which allows us to identify you, such as your name, contact details, and information about your access and use of our Website.

We operate mainly in a business-to-business market, so when providing our products and services, we collect and process information on companies and businesses. However, in the process of doing so, we also process data that could qualify as personal data under EU law.

If you are a teacher, in order to download our free material for your Maths and Science classes, as well as digital resources to accompany your purchased coursebook(s) it is necessary to complete the registration process.

Therefore, we may collect, use, store and transfer different kinds of Personal Data about you, which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, title, tax identification number, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Profile Data includes your username and password in case you choose to register on our Maths Teacher’s Resources Area and/or our Science Teacher’s Resources Area, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Financial and Transaction Data includes information we need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available) and other details of products and services you have purchased from us.
  • Technical Data includes the type of device (and its unique device identifier) you use to access our Website, the Internet protocol (IP) address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform and information about how you use our Website, products and services, including cookies.
  • Educational and Professional Data, in order to entitle special offers, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing communications from us, also via our authorized partners and your communication preferences, as well as notes, comments or questions you make via email or letter, or other records of any contact with us.

Special categories of personal data include personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation. We will never request, seek, or receive information pertaining to special categories of personal data from you. If you choose to disclose such information, note that Vector Maths and Science is indemnified for any liabilities that may arise as a result.

How is your personal data collected

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Personal Data by create an account on our Website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you for example:

  • create a Maths Teacher’s Resources account and/or a Science Teacher’s Resources account on our Website;
  • place an/a order/ sample order for products or services;
  • sign up to receive news, updates or other marketing from us;
  • contact us or give us some feedback through the Website or otherwise;
  • enter a competition, prize draw, promotion, or survey;
  • engage with us on social media;
  • give us some feedback;
  • attend our events (in person and virtually);
  • request to exercise your individual rights under applicable privacy laws.

Automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources including:

  • analytics providers such as Google;
  • agencies and former employers who provide us with recruitment services;
  • information that is part of your profile on a third-party social network that you allow to share with Us.

Why we collect personal data

We will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where we need to comply with a legal or regulatory obligation.
  • Where it is necessary for our and your legitimate interests (or those of a third party) interests. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, visit Sections "Data Subject Rights" and "How to Exercise Your Rights" of this policy.
  • The protection of our legal rights before the courts or other authorities.
  • When you have provided us with your explicit consent to do so. In case we rely on consent as a legal basis for processing your personal data, please note that you have the right to withdraw your consent at any time. For more information, please visit Sections "Data Subject Rights" and "How to Exercise Your Rights" of this policy.

How We Use Your Personal Data

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We collect and process your personal data for the following purposes:

  • To register you as a new customer and/or a user of our Maths Teacher’s Resources Area and/or our Science Teacher’s Resources Area on our Website;
  • To process and send you your order, including managing and collecting payments;
  • For procurement of services;
  • For managing our relationships with our suppliers and business partners;
  • To administer and protect our business, products and services and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
  • To use data analytics to develop insights, and to improve our Website, products/services, marketing, customer relationships and experiences;
  • To understand how we can improve our Website, products and services;
  • To send you direct marketing, including news, suggestions and recommendations to you about products or services that may be of interest to you, or asking you to complete a survey;
  • To respond to any communications, queries or requests for information or services from you, howsoever received;
  • To manage and improve our events, including managing attendance, speakers, suppliers and getting feedback;
  • To manage our relationship with you which will include notifying you about changes to our terms or privacy notice and/or asking you to leave a review or take a survey;
  • To enable you to take part in a prize draw, competition or complete a survey;
  • To administer our prize draws, competitions, promotions or surveys;
  • To comply with our legal or regulatory obligations; and
  • To establish, exercise or defend legal claims.

How long will we use Your Personal Data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We will normally store your information for at least one year following the last recorded transaction or interaction between us. Your account will be closed after a period of twelve (12) months of inactivity provided that you don’t have any current subscriptions or participate in an active class. In case you had activated a serial number for digital resources to accompany your purchased coursebook(s), your account will be closed after a period of twenty-four (24) months after the completion of the registration process. We will notify you before your account is closed and if you wish to keep it open you will need to log in before the specified date.

In some circumstances we may retain some information in a depersonalized or aggregated form but not in a way that would identify you personally for research or statistical purposes.

How We Share Your Personal Data

To best serve you, we may share your personal data with service providers and professional advisors, our business partners, or if we are legally required to.

Therefore, depending on the purposes for which we collect your Personal Data, we may disclose it to the following categories of recipients who deliver services either to you or to us:

  • our service providers, organisations who support the services we offer through the Website and only process personal information on our behalf, following our instructions and data protection law. Service providers help us with things like:
    • website and data hosting;
    • website analytics and search engine providers;
    • managing marketing lists;
    • providers of technical assistance and support;
    • logistics and transportation services for delivering your orders;
    • sending emails and other correspondence;
    • customer service and feedback;
    • invoicing and payment processing;
    • security and fraud prevention consultants;
    • hosting and other technology and communications providers.
  • our business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
  • our auditors, legal advisers and other professional advisers.
  • any member of our group of affiliated companies and any selected third party, provided that you consent to our sharing your information with them for marketing purposes.

  • third parties connected with the provision of our services & products, and solely to the extent this is required for the successful provision of our services to you and the use of our products.

  • a partner if we run surveys, competitions, promotional campaigns, offers or other activities with a partner organisation (for example, if you chose to enter a prize draw, we manage with a partner organisation). We will provide more detailed privacy information at the time.

    Please, be informed that we require third parties to maintain appropriate security to protect your information from unauthorised access or processing.

We may disclose Personal Data to a third party:

  • if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of our Company, our customers, or others.
  • to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
  • when you ask us to do so or when we believe it is required by law.

We will never sell or transfer without proper authorization your personal information to any third party.

International Transfers of Your Personal Data

The data that we collect from you may be transferred to other countries either within or outside the European Economic Area (EEA). It may also be processed by staff, partners and service providers operating outside the EEA who work for us or one of our suppliers. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it, by ensuring that the appropriate safeguards is implemented according with the applicable legislation.

About Cookies and how we use them

Cookies are general mechanisms (simply explained as small text files), which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. There are different types of cookies. Some cookies come directly from our website (“first party”) and others come from third parties which place cookies on our site (“third party”). Cookies can be stored for varying lengths of time on your browser or device. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive, so that when you end your session and return to the same website at a later date, the cookie information is still available.

Generally, we use cookies to improve the quality of our service when you visit our website. We also use cookies to understand how visitors interact with our website. Such cookies do not collect any personally identifying information. We will not use cookies for any purpose not stated in our Cookie Policy. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when a cookie is sent, in order to give you the chance to decide whether or not to accept it. However, certain features of our website may not work if you delete or disable cookies.

In order to be informed in detail about our Cookie Policy, click here.

Children’s Privacy

We are deeply concerned about the protection of the personal data of children. Therefore, if you are under the age of 15 years, or equivalent minimum age depending on jurisdiction, your parents or guardians must read and agree to this Privacy Policy on your behalf. Please note that, if you are under 15 years old, or equivalent minimum age depending on jurisdiction, you are NOT permitted to provide us with any personal data, except with your parent or guardian’s consent. If we learn that we have accidentally received personal data from or about a child under 15 without the above permission, we will delete that information.

Data Security

We abide by the applicable legislation and our Privacy Policy, and we apply reasonable and appropriate technical and organizational security measures to protect your personal data against accidental destruction, loss, unauthorized alteration, disclosure or access, misuse, and any other unlawful form of processing, covering any technology infrastructure point.

We have put in place appropriate security measures to protect the confidentiality and security of information transmitted to us, such us:

  • we take steps to make sure that solely authorized users have access to your Personal Data, abiding by confidentiality clauses, on a need-to-know basis and to the extent necessary in order to fulfil the respective purposes
  • we require our service providers to contractually promise to take steps to protect the Personal Data we give them (including limiting the information we share and requiring confidentiality commitments).
  • we use technical security measures (end to end encryption).

Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our Website, and you do so at your own risk. Therefore, login details to the Maths Teacher’s Resources Area and/or the Science Teacher’s Resources Area may not be shared or used by more than one user. In any case, you are personally responsible for not making the login procedure available to unauthorized persons. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place. You are also responsible for using appropriate technologies to prevent your device not being affected by viruses or similar malware. You must inform Vector Maths and Science immediately in the event of unauthorized access to login details.

Data Subject Rights

You are entitled to exercise the following rights, in accordance with the provisions of the applicable legislation:

The Right of Access

Under article 15 of the General Data Protection Regulation (GDPR), you have the right to request a copy of any of the personal data which are being ‘processed’ by Vector Maths and Science, as well as other relevant information. Please keep in mind that depending on the circumstances, we may not be able to provide all or some of the requested information.

The Right to Rectification

Under article 16 of the GDPR, you have the right to have inaccurate personal data rectified. You may also be able to have incomplete personal data completed – although this will depend on the purposes for the processing. This may involve providing a supplementary statement to the incomplete data.

The Right to Erasure

Under article 17 of the GDPR, you have the right to have your personal data erased. This is also known as the ‘right to be forgotten’. In such cases we will make every effort to erase data where this right has been exercised by you and we no longer have a legal basis for processing same but some personal data sets are impossible (or infeasible) to edit or remove (e.g., server backup or microfiche).

Please note that we cannot fulfil your right if we have a legal obligation to maintain it or a legal dispute is pending.

The Right to Restrict Processing

Under article 18 of the GDPR, you have the right to restrict the processing of your personal data in certain circumstances. This means that you can limit the way that we use your data. This is an alternative to requesting the erasure of your data.

Where data processing is restricted, we will continue to hold your data but will not process it unless you consent to the processing, or processing is required in relation to a legal claim.

Where the Company is to lift any restriction on processing, you will be informed in advance.

The Right to Data Portability

Under article 20 of the GDPR, you have the right to receive the personal data that the Company processes on you in a structured machine-readable format, and to transmit the data to a different data controller.

The Right to Object to Processing of Data

Under article 21 of the GDPR, you have the right to object to the processing of your personal data at any time. This effectively allows you to stop or prevent us from processing your personal data, unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

The Right to Withdraw your Consent

You have the right to withdraw your consent at any time where we are relying on consent to process your personal data. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Please keep in mind that if you withdraw your consent, we may not be able to provide certain products or services to you.

How to Exercise Your Rights

If you have a complaint, you can contact us, using the details provided above. For your convenience, you can fill out the form that can be found here and send it to us via e-mail to privacy@vectormsint.com or via registered letter to the postal address of our Company, as provided in the aforementioned form. We will do our best to help, but if you are still unhappy, you can contact the Hellenic Data Protection Authority, which is our lead supervisory authority, via the contact details provided on www.dpa.gr. Exceptionally, if you wish to withdraw your consent to our newsletters, you should either follow the link by clicking the “unsubscribe” button or send us an email.

You will not have to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee, if your request is clearly unfounded, repetitive, or excessive, considering the administrative costs of providing the information, the costs of communication, or the costs of taking the action requested. Alternatively, we may refuse to comply with your request in these circumstances.

Where your request is received, the Company will respond without undue delay, and within one month, at the latest. Where the request is complex or the Company receives several simultaneous requests, the Company may extend the timescale for response, from one month to three months. If this is the case, the Company will write to you within one month of receipt of the request, explaining the reason for the extension.

We may need to request specific information from you to confirm your identity and ensure your right on your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request, to speed up our response.

Changes to this Privacy Policy and your duty to inform us about changes

We reserve the right to change this Privacy Policy from time to time as needed and to apply any changes to information previously collected, as permitted by law. We will post any changes this Privacy Policy on our Website, so we encourage you to visit and review this section often. If we do revise this Privacy Policy and make changes that are determined by us to be material, we may notify you by e-mail.

It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

LAST UPDATED: February 2023

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